Cancellation policy

Purchase Options Cancellation Policy

This policy applies only to products purchased through a subscription, preorder, recurring payment, deferred payment, try-before-you-buy, or other purchase-option arrangement offered by GOT THIS 4 YOU.

Standard one-time purchases are governed by our regular Return & Refund Policy and order cancellation terms.

Subscriptions

If you purchase a product through a subscription, you may request to cancel future recurring orders through your customer account or by contacting us.

Cancellation of a subscription stops future recurring charges once the cancellation is successfully processed.

Cancellation does not automatically refund or cancel an order that has already been:

  • Charged
  • Processed
  • Prepared for fulfillment
  • Shipped

Orders that have already been processed are subject to our regular Return & Refund Policy.

Subscription Changes

If you would like to change the frequency, quantity, shipping information, or other details of a subscription, please make the change before the next scheduled billing or processing date whenever possible.

Changes requested after an order has already been processed may apply only to future subscription orders.

Preorders & Deferred Purchases

Cancellation requests for preorders, deferred purchases, or similar purchase options will be reviewed based on the order's processing status.

If fulfillment or processing has already begun, cancellation may no longer be possible.

If a cancellation is approved before processing begins, any eligible refund will be returned to the original payment method.

Try-Before-You-Buy Purchases

For try-before-you-buy or similar deferred payment arrangements, customers must follow the terms shown at checkout for the applicable product.

Any applicable payment date, trial period, return deadline, or cancellation requirement will be disclosed before the purchase is completed.

Refunds

Canceling a future subscription or purchase option does not automatically create a refund for previously processed orders.

Approved refunds are handled according to our Return & Refund Policy.

How to Cancel

Customers may manage eligible subscription options through their customer account when available.

You may also contact us through our Contact Us page for assistance.

Please include your order number and the email address associated with your order.